TEKS: Chapter 110. English Language Arts and Reading See All Teacher Resources

110.58.b.2

(2) Interpersonal. The student uses appropriate interpersonal communication strategies in professional and social contexts. The student is expected to:

• (A) identify types of professional and social relationships, their importance, and the purposes they serve;

• (B) employ appropriate verbal, nonverbal, and listening skills to enhance interpersonal relationships;

• (C) use communication management skills to develop appropriate assertiveness, tact, and courtesy;

• (D) use professional etiquette and protocol in situations such as making introductions, speaking on the telephone, and offering and receiving criticism;

• (E) send clear and appropriate requests, provide clear and accurate directions, ask appropriate and purposeful questions, and respond appropriately to the requests, directions, and questions of others;

• (F) participate appropriately in conversations;

• (G) communicate effectively in interviews;

• (H) identify and use appropriate strategies for dealing with differences, including gender, ethnicity, and age; and

• (I) analyze and evaluate the effectiveness of one's own and others' communication.