How we cite our quotes: (Chapter.Paragraph)
Quote #1
The atmosphere was dominated by a feeling of mutual respect […]. There existed in those days a true camaraderie in our profession, whatever the small differences in our approach. (1.38)
Stevens waxes nostalgic here for the good old days when butlers were just butlers, when everyone respected one another and everyone was equally committed to their work.
Quote #2
"If it is necessary to convey a message, I would ask you to do so through a messenger. Or else you may like to write a note and have it sent to me. Our working relationship, I am sure, would be made a great deal easier." (3.20)
Uh oh. Stevens and Miss Kenton's friendship runs into a snag when Stevens criticizes her one too many times. Note to self: if you want to get along with your coworkers or your underlings, do not micromanage.
Quote #3
[…] a rather tense atmosphere, characterized largely by distrust, seemed to prevail at this stage. And reflecting this unease, the visiting valets and footmen appeared to regard one another with marked coldness. (3.278)
The kind of friendship idealized in Quote #1 is conspicuously absent during the international conference. The spirit of workmanlike camaraderie is just as important between diplomats as it is between butlers.