How we cite our quotes: (Chapter.Paragraph)
Quote #10
Mr. Fairbain […] smiling and looking out over the audience, and wanting to reinforce his compliment, asked, "What is your tribe?"
Dr. Rohmer paled to the point of translucence, and the audience gasped. Everyone—even those who had not had diversity training at taxpayer expense—knew that even though it was correct to recognize a person's ethnicity, it was not correct to comment upon it in public. (7.30-1)
Mr. Fairbain goofs here, but maybe the worse crime is that no one corrects him. They have the practice of multicultural sensitivity, but not the true principal.