How we cite our quotes: (Chapter.Paragraph)
Quote #10
I would not have been so good at work if I hadn't had the experience of being Ethan's dog—Jakob's cold distance would have been incomprehensive and painful to me. (26.3)
Here, Ellie (now reborn as another dog) suggests that she was able to endure Jakob's distance because Ethan had loved her (as Bailey). Ellie had love in her memory to fall back on and cushion her from Jakob's less-than-warm treatment of her.
Quote #11
If I was such a good dog, why was I being abandoned by my owner? (26.67)
Bear doesn't understand that while Wendi wants to love him, she is unable to show it, either because she doesn't have the financial means, or because she just doesn't know how. By trying to find a better home for him, Wendi is trying to improve his life. Either that, or she doesn't want to get in trouble with her landlord. Maybe a little of both.