How we cite our quotes: (Chapter.Paragraph)
Quote #10
"The current Dean of A and L is Jessica Laskowicz. She's another medical retread. Back in the oughts, she was a secretary in the division. Nowadays, the career track for admin assistants doesn't have any ceiling, but Winston is starting awfully far down—and the best gossip is that he and Laskowicz never got along." (Epilogue.53)
Winston is another character to look at if you're interested about individuals vs. systems/institutions. He used to be a powerful dean, but when we meet him, he's just a guy on the outside, trying to get in. As we hear at the end, he learns that there are no shortcuts for him to get the sort of power he wants. And as we see here, the old system of power seems to have been upended, when the current dean used to be a secretary and the current admin assistant used to be the dean. It's a nice reminder at the end of the book of what we saw at the beginning: schoolchildren figuring out what a government agency missed.