How we cite our quotes: All quotations are from The Shining.
Quote #1
ULLMAN: He ran amok and eh... killed his family with an axe.
Ullman isn't comfortable talking about it, but he feels like it's his duty to tell Jack about how the previous caretaker killed his family with an axe. After all, the isolation of the hotel might have helped cause the tragedy, and Jack is about to be put in the same circumstances with his family.