How we cite our quotes: (Section.Paragraph)
Quote #10
"Although the psychics always say that crazy people don't need to confess, that even if they have sin on their soul, they're innocents." (61.14)
The ghosts are stuck in Comala because they weren't forgiven by the priest, and they believe that crazy people have a "get out of Comala free" card— just for being a little nutso. This doesn't seem to apply for Susana, though, who can be heard talking with all the rest of them.