How we cite our quotes: (Chapter.Paragraph)
Quote #4
Anyway, he stepped out into space and I jerked his foot back, and there I was on the curb while he was making his whooshy tunnel-of-light way to the hereafter. (1.13)
Shaun is not immortal, but on the brink of death, which separates him from Kiriel and the other Fallen and Unfallen angels. In fact, that's exactly why Kiriel is able to steal Shaun's body in the first place. So yeah, kind of a big deal.
Quote #5
The difference between us and the angels who didn't fall from grace is that the Unfallen were, are, and always will be faithful, stalwart, and obedient. That is their nature, just as it is their nature to rejoice in worship and contemplation of the vastness of the Creator's perfection. We, the Fallen, wondered, questioned, confronted, eventually demanded, and in general pushed the edges of the envelope till the envelope burst. (2.1)
Check out that word always. Even if you consider yourself a good person, you can't be obedient and faithful every single second of every single day; there's just no way. Plus, the Unfallen angels live forever, so that's even harder. No wonder they're the good guys.
Quote #6
The only uplifting times are when, usually after millennia of suffering, a single soul suddenly, for no reason that's apparent to me, decides that it's had enough, that it's paid the price for its wrongs, and it sort of twists itself inside out, shedding its misery to go free. It's a beautiful, memorable, and very rare event. (2.11)
Think about how long you've been alive. Now multiple that times one hundred. That doesn't even compare to the amount of time Kiriel says people are suffering down below. It's tough for us to imagine, but millennia (read: multiple millennium) is how long Kiriel has been doing his job.